Privacy Policy

M1200 Privacy Policy – our complete commitment and transparency in protecting your data.

At m1200, your data is a trust we take seriously. We never sell or share your personal information with third parties. Read this policy in full — your rights and our responsibilities are clearly laid out.

Last Updated: 1 January 2026  |  Version: 3.1
256-bit SSL
GDPR Compliant
Data Never Sold

M1200's 6 Core Privacy Principles

Your trust is our greatest asset. That is why privacy is not just a rule to us — it is a core value.

Secure Data Storage

All your data is stored on encrypted servers using state-of-the-art AES-256 encryption – the same standard used by banks and government agencies.

Data Not Shared with Third Parties

M1200 never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

You're in control

You can view, correct, or delete your information at any time. You have full control over your data.

SSL Secured Connection

Every connection to the m1200 website is secured with 256-bit SSL. Whether you're making a deposit, logging in, or sharing any information, your data remains fully encrypted at all times.

Clear & Transparent Policy

We explain everything in plain language instead of complex legal jargon. Our main goal is to make sure you actually understand what you're reading.

Limited Retention Period

No data is retained beyond the period it is needed. Once legal obligations are met, unnecessary data is securely deleted.

This Privacy Policy provides a full explanation of how your personal data is collected, used, stored, and protected when you use the m1200 platform. By registering or using our services, you agree to this policy. We believe you have every right to know exactly how your information is handled.

1What Data We Collect

M1200 collects only the minimum data necessary to provide our services. We never ask for information we don't need.

Data type What Is Collected When It Is Collected
ID DocumentName, Mobile Number, Date of BirthAt Registration
ContactEmail address (optional), district/divisionOn Profile Updates
PaymentMobile banking number (encrypted)Transaction time
Identity VerificationNID / Passport Number (KYC)Upon Verification Request
Device InformationIP Address, Device Type, BrowserEach Session
Activity logsGaming history, transaction recordsEvery Operation

We never collect your full bank account number, PIN, or card number. All payment information is always stored in encrypted form.

2How We Use Your Information

Collected data is used exclusively for the purposes listed below — nothing else.

  • Account Management: To create and maintain your account and ensure secure access.
  • Payment Processing: To process deposits and withdrawals and to maintain a record of transactions.
  • Service improvement: To analyse your usage patterns and improve the quality of our games and services.
  • Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligation: To provide information required by regulatory authorities.
  • To Provide Support: To resolve your issues quickly and effectively.
  • Personalised Experience: To provide personalised recommendations and offers tailored to your preferences (only with your consent).

M1200 never shares your data with third parties for advertising purposes.

3Data Sharing & Disclosure

M1200 does not share your personal data with anyone except in the limited circumstances outlined below.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process your transactions.
  • Game provider: Game providers such as Evolution and Pragmatic only receive anonymised player IDs — never personal information.
  • Legal authorities: Information may be disclosed to regulatory authorities under a court order or legal obligation.
  • Fraud Investigation: To assist relevant authorities in investigations into fraud or money laundering.

Third-party service providers are contractually bound to uphold m1200's privacy standards and may not use the data shared with them for any other purpose.

4Cookie Policy

M1200 uses cookies to enhance your browsing experience. The following types of cookies are used.

Cookie TypePurposeDurationControl
Essential Login Session, Security Cleared at End of Session Cannot be disabled
Analytics Usage Statistics 1 year Can Be Disabled
Preferences Remembers Your Language & Settings 6 months Can Be Disabled

Non-essential cookies can be disabled at any time through your browser settings. However, doing so may affect the functionality of certain features.

5Data Security Measures

M1200 uses industry-leading technology to keep your information secure.

  • AES-256 Encryption: All stored data is protected with this military-grade encryption.
  • TLS 1.3 Protocol: All data in transit is protected using the latest TLS protocol.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.
  • Restricted Access Policy: Only authorized personnel have access to specific data.

In the event of a security breach, affected users will be notified within 72 hours.

6Data Retention Period

M1200 does not retain any information beyond what is necessary. Each category of data has a defined retention period.

  • Account information: For the duration the account is active, then 5 years after closure (as required by law).
  • Transaction Records: 7 years from the date of the last transaction (as required by financial regulatory law).
  • Gaming logs: 3 years or until the dispute is resolved.
  • KYC documents: 5 years after account closure.
  • Support contact: Deleted 2 years after last contact.
  • Cookies & Session Data: Automatically cleared at the end of a session or after a set expiry period.

7Your Privacy Rights

M1200 respects and upholds the following rights regarding your data.

Your 6 Key Privacy Rights

These rights are guaranteed under GDPR and international privacy laws.

Right to Access

You may request to view all the information we hold about you at any time. It will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect, you may request a correction at any time.

Right to Erasure

Unless required by law, you may request deletion of your data after your account is closed.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You can request an export of your data in a machine-readable format (JSON/CSV).

Right to Object

You may object at any time to marketing communications or automated decision-making.

To exercise any of the rights above, please contact us: privacy@m1200.net – We will respond within 30 days.

8Child Protection Policy

M1200 takes the protection of minors' privacy very seriously. We never knowingly collect personal information from anyone under the age of 18.

  • Age verification is carried out at the time of registration.
  • If an underage user is identified, their account and all associated data will be deleted immediately.
  • If you have any concerns, parents are welcome to contact us at privacy@m1200.net – action will be taken within 24 hours.

Use parental controls on devices accessible to younger family members, and keep your m1200 account credentials out of children's reach.

9Policy Changes & Updates

M1200 may update this Privacy Policy from time to time. We will notify you of any significant changes.

  • All changes will be published on this page, and the date at the top of the page will be updated accordingly.
  • For significant changes, a notification will be sent via SMS to your registered mobile number or via an in-app notification.
  • Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

10Privacy Contact

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy team.

  • Email: privacy@m1200.net (typically responds within 48 hours)
  • Live Chat: Active 24/7 — mention the subject "Privacy"
  • Support: support@m1200.net

Response times for privacy-related requests: general enquiries – 48 hours; data access/deletion requests – 30 days.

Privacy FAQs

Simple answers to the most frequently asked questions about our Privacy Policy.

Our Commitment

We review this policy every 6 months to ensure we maintain the highest standards.

Also read our Terms & Conditions

No. m1200 never sells or shares your data with advertisers. We may make personalised recommendations within our platform, but no external advertising networks are used for that purpose.

Yes. m1200 uses bank-grade AES-256 encryption and TLS 1.3 protocol. Independent security experts conduct regular system audits. There have been no major data breaches since 2019.

You may request deletion of all data except that which is legally required to be retained (such as transaction records and KYC). Any data that must be kept after account closure will be deleted once the mandatory retention period expires. To submit a request, email privacy@m1200.net.

In the event of a security breach, affected users will be notified within 72 hours via their registered mobile number or email, with detailed guidance on exactly what information was affected and what steps to take.

Yes, chat logs are retained to ensure service quality and assist in resolving future issues. They are deleted after 2 years. If you'd like to access your chat logs, please submit a request to our support team.

Trust us. Play safe.

Your data is completely safe and confidential at m1200. Millions of Bangladeshi members play on the strength of that trust.

256-bit SSL
Data Never Sold
GDPR Compliant
24/7 Support
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